Shipping policy

Shipping Coverage
We currently ship all orders across Egypt only. International shipping is not available at the moment.

Processing Time
Orders are processed within 1–2 business days after payment confirmation. You will receive an email or SMS notification once your order has been dispatched.

Delivery Time

• Cairo & Giza: Estimated delivery within 2–3 business days.

• Other Governorates: Estimated delivery within 3–7 business days, depending on the location.

Shipping Fees

• Shipping fees vary based on the delivery location and will be calculated at checkout.

• Free shipping may be offered during special promotions or when your order reaches a specified amount.

Order Tracking
Once your order is shipped, you will receive tracking details to monitor your shipment.

Delivery Attempts
Our courier will attempt delivery up to two times. If unsuccessful, the order will be returned to us, and additional shipping charges may apply for re-delivery.

Contact Us
For any questions regarding your order or shipping, please contact us at:
📧 cs@gimokaeg.com